Help Center
Find answers to your questions and learn about our policies
Frequently Asked Questions
Store Policies
Everything you need to know about shopping with us
Shipping Policy
Free Shipping: Enjoy free shipping on all orders—no minimum purchase required.
Processing Time: Orders are processed and fulfilled within 1–2 business days before shipping.
Standard Shipping (In-Stock Items): Delivered within 5-7 business days.
Standard Shipping (On-Demand Items)*: Delivered within up to 15 business days.
*On-demand products are made specially for you, which takes a bit more time—but it’s worth the wait!
Return & Exchange
Exchange/Return Eligibility: Only accepted for damaged or incorrect items.
Condition: Contact customer support within 48 hours of delivery with an unboxing video.
Refund/Exchange Processing: Processed within 5-7 business days (after verification).
Return Shipping: Customer is responsible unless the fault is on our end.
Payment Terms
Accepted: Razorpay (UPI, Debit/Credit Cards, Net Banking, Wallets).
Security: SSL-encrypted payments via Razorpay's secure gateway.
Currency: All prices displayed in INR (₹) unless otherwise specified.
Payment Issues: Contact customer support immediately for any payment-related concerns.
Privacy Policy
Data Collection: We collect information necessary to process orders and improve your shopping experience.
Email/SMS Marketing: Opt-in for promotional emails; easy unsubscribe options available.
Third-Parties: We do not sell or share your personal information with third parties for marketing purposes.
Cookies: We use cookies to enhance site functionality and analyze traffic.